Anyone know how to get REAL tech support from Disney World?

[gganske]

It just doesn’t feel like what we used to think of Disney World when it comes to customer service/guest experience. But oh well, we got to go to Disney.

[JJT]

Well, my hot take: GCs and credit cards are not the same kind of transaction, so the chance that there was a problem with BOTH of those payment types is slightly lower than Spaceship Earth fitting into my suitcase.

She is a terrible support person and should be retrained and stop making up things when she doesn’t know the answer.

@gganske

Eventually, I was able to get them to work. When I emailed her to tell her, she called me back and told me it was an issue with the gift card AND the credit card.

[motherofdaughtersthree]

@JJT

slightly lower than Spaceship Earth fitting into my suitcase.

Well, yes . Well said, as always.

[gganske]

This comment wins. So accurate! Thanks for making my day.

[janamelia]

@gganske

credit card declined. Eventually, I was able to get them to work. When I emailed her to tell her, she called me back and told me it was an issue with the gift card AND the credit card

Yes

Same

Altho only my credit card and I was pretty sure it was Disney having the problem.

which mostly means I forgot to follow up on the credit card. I did have one that would lock down constantly over any little odd purchase but that was before Target got hacked on Black Friday

[janamelia]

@JJT

stop making up things when she doesn’t know the answer.