Is anyone else having issues with memory maker.
I can log in just fine, see all of the pictures, but if I click on a picture it is hit and miss whether it will load or not. If it loads, the borders and stickers icons have that broken link symbol. If I try and download, I get a timeout error message, or unavailable, please try later message.
I have tried on my laptop PC using EE and Chrome. Different networks both office and home. Same results. I have used my Mac at home using Safari. Same results.
I have tried early in the morning and at night.
A couple of weeks ago I was able to do able to do everything necessary. View, edit and download. Absolutely no issues. I have already downloaded all photos, but I noticed that they added a whole bunch of new borders and stickers since my first go around so I would like to do some more editing and downloading before my window closes.
Any thoughts?
I guess it is just me.
I received this email response from the Disney support team.
Dear Swenson,
Thank you for contacting us regarding MyDisneyPhotoPass.com.
We apologize for any technical difficulties you have experienced
accessing your memories in our new site: MyDisneyPhotoPass.com. Our team
is currently working on improving the online experience and we hope to
have any technical issues fixed soon.
Please allow 48-72 hours for our Technical Team to resolve this issue
with Borders and Stickers. Please note that If you are still
experiencing problems with accessing your account, please reply to this
message and we will be happy to further assist you.
Know that our goal is to continually review and enhance our Web site to
provide new functionality, products, etc. so your experiences are always
positive.
If you have questions or need further assistance, feel free to contact
us. Please include your full name and email address on all
correspondence.
Sincerely,
XXXX XXXXXX
Guest Support Team
Disney Photo Imaging
I added the photo for fun.
Cute photo!! I didn’t do much with the borders last Jan. We’re going again in Jan, so I may try more this time. I hope you don’t have any more problems.