All Star Sports Room Request?

I book a preferred king with a double and a roll in shower. I see no room that are listed how do I request a room?
could use some help @len

I think room 1118 is a king with a double. We have it listed as “king or double” but I suspect that should read “king room with double bed.” Try that filter, please. I’d call Disney to confirm that too.

Who should I talk to? I’ve tried and most have no idea what I’m talking about or that I could tell them what room has what. The last person I talked to was in NY not FL.