We booked a couple of standard rooms at AKL. My mother-in-law does not walk well and we requested something close to the transportation station (I think she is going to rent ECV at park, but doesn’t want to deal with it on buses). When we booked, the agent indicated that they would request a “ground-floor” room near transportation. Looking at the TP room selection app, there are only a few ground floor standard rooms (near the pool). However, it is my understanding that the lobby is on the 3rd floor.
My question, how do you get to bus transportation to parks at AKL…through the lobby or can you access the bus station from ground level (via pool area)? I’m thinking we may be better just request room near lobby. Thoughts?