Adding ticket

Buying hotel, AP, tickets etc. Yay!

Quick question. How easy is it to add a child ticket to your universal wallet when you have an AP? This is the first time I’m buying my daughter’s ticket separately. Was planning on using a 3rd party (undercover tourist which I’ve used before) but it wants the “Adult Lead Guest.” I tried getting an answer from customer service but feedback was unclear. Do I add my name or hers? Am I then able to add her ticket to my wallet? When I did this before I bought two tickets and was able to apply them without problems but I’m just unclear on just doing the one.

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I’m wondering if @eeeevah is familiar with this process?

When I bought my family’s tickets from UC, I already had an AP for myself. I don’t recall having to add an “Adult Lead Guest,” but I was also purchasing a ticket for my wife in the same transaction, so maybe it counted that as the lead guest.

Regarding adding to your wallet – it’s not necessary to do that if you don’t want to. You can always visit the ticket desk at your hotel (if it’s a Universal hotel) or the front gate if you want a printed paper ticket, or they can help you work the wallet situation.

Only if it is not a mobile only ticket. @koi1217 if you think you might need a printed ticket, make sure it doesn’t say mobile only. It has been something Universal has been pushing since they removed the kiosks.

@Jeff_AZ did you buy from UT?

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Yes I did and it was an eTicket. It did not say Mobile Only.

This makes more sense. I bought my tickets in October 2025 so I probably got grandfathered in under the old process.

We went in Jan and used UC tickets then. They called it an e-ticket and I was able to connect them to my wallet in the universal app. I don’t remember seeing a mobile only. The main thing I worry about is tickets are normally be non-transferable. So it’s weird to me that the name would be mine and not hers. So weird that the customer service didn’t have an immediate answer to it. I might check some of the other 3rd party venders and see how they do it. Thanks!

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Well I ended up using Orlando Informer because the price was the same and the directions were more clear. One piece I remember in Jan is I printed out paper copies but because I had cut them (to make it fit my lanyard) they wouldn’t accept those. They needed all the small print for some weird reason. Thanks for the help again!

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I was paranoid about this so when I cut mine out they looked like pocket constitutions. :rofl: No way they’d fit in a lanyard without a lot of trouble. Hence why I went to the ticket desk at Helios and had them print them on cards that were lanyard-sized.

I’m mildly concerned about this mobile only business … UOR IT makes Disney’s seem slick.

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