From the Airport to WDW/Quicksilver

If you do wind up using Uber, this code should get your $20 off your first trip: n4rcz1pkue
You have to enter it in the “Promotions” section of the app before you request the ride.

Thanks all! I’ll talk to my DH tonight and decide. I already had him read your review, @kenozebi, and he agreed with me to cancel our reservation with Quicksilver.

Signed up for Uber and used your code (Thank you!!), but it’s only $15 now. :disappointed: But, DH signed up too, so we’ll use my account from the airport, and his on the way back! I think we’ve already made our decision. Another Uber convert.

2 Likes

I have used Happy Limo and had a great experience! The driver texted me ahead of time and gave me his number and told me where I could meet him. I would not hesitate to use them again. There is a code on Mousesavers that will give you a discount. They will also make a quick grocery stop.

3 Likes

Cool! Just remember, if you don’t know much about Uber yet, that you don’t request your ride until you are done at baggage claim. If you request the ride too soon, and you are not in the car within 5 minutes after the car arrives, you could be charged a no-show fee (usually $5). So, only request when you’re ready to walk out of the airport.

1 Like

Is Uber allowed to pick up at MCO? Many airports have limited the company from picking up rides at the airport.

Wow! I am not alone!! We had been using Quicksilver since 2004 - every year with additional trips for family members travelling to WDW too. I’d always been happy with them; in particular, we’d become accustomed to our driver picking us up 15 minutes earlier than our pick up time on our departure days (leaving Disney, heading to MCO). It was always comforting to know that your ride was early so we had no problem making sure that we were ready and waiting for our pick up 15 minutes ahead of time.

However, several years ago I noticed on our departure days that Quicksilver had stopped arriving early altogether and had started arriving several minutes late. Now, 5 minutes late is not horrible but it’s not great. It definitely makes you worry that perhaps your ride is a no-show or that we had the wrong time/date. Add that 5 mintues to the 15 mins that we’d been waiting prior to our pick up time b/c we had been accustomed to being picked up early and now we’re pretty antsy and upset. Of course, after the pickup, there is the flight home, unpacking and back to reality and the whole issue was forgotten until departure day of the next year’s trip.

So last year when the same thing happened again, and I realized that it had been happening for several years, I decided to call Quicksilver but I only got the machine (as usual). I left a message - part of me feeling foolish b/c technically the driver was only 7 minutes late but we’d been waiting 22 mins or more. Also when we had been dropped off on our arrival date, the driver gave me my confirmation card with our departure information on it - it had the wrong date and time (May instead of April!!!). I had contacted Gregory right away and he confirmed that they had the right information in their system, no apologies that the driver had the wrong information. However, when that car was late even for only 7 minutes, I was beyond worried! As mentioned, I left a message and did not get a call back. The driver showed up soon after. She didn’t say a word - I had to point out that she was late and she mumbled something that sounded like an apology. She did not speak to us during our trip to the airport at all.

I am not usually a complainer but I was a bit annoyed by this and decided to let Gregory know. I sent him an email detailing what happened and our disappointment. I could not believe it when he replied stating that he was offended by my complaint! He thought of us as “family” after all these years and couldn’t believe that I would be so upset with him. Well, that was certainly not the response I was expecting. My husband and I both have worked in the hospitality industry and customer service is a big issue to us. “Family” or not, we are paying customers first: loyal, referring his service to family/friends and always a “cheerleading” for Quicksilver on the various Disney forums online. And I was being scolded for having the nerve to complain to him. I contacted him directly - surprisingly he answered the phone and he explained to me what a difficult day that had been for them and so our driver was a little delayed. It seemed to be my fault that we had become used to the excellent service of past years when the driver would show up early, that wasn’t the norm according to him. As a matter of fact, he said that it is expected in his field that his rides will be late a certain percentage of the time. I couldn’t believe what I was hearing.

I don’t believe that the “customer is always right” - but regardless of how long our business relationship had been, he should have apologized for the delay and promised to do better in the future - placate me. Not scold me, not make excuses and not tell me that I should be happily surprised when our driver shows up on time or even more surprisingly early. I told him that we wouldn’t be using Quicksilver again and he was shocked.

I’ve kept this quiet b/c Gregory and Quicksilver are sponsors and very active on many of the online forums I participate in. I believe in letting others know but I didn’t want to come across as petty and have him scold me online too. Instead, when people ask for a good towncar service or wonder how Quicksilver performs, I’ve kept quiet rather than being the cheerleader I once was.

I was also in the same position as you. After 12 years of using the same company, I had to find a new way to get to Disney. I admit it - we’re spoiled. Disney’s Magical Express sounds great and you certainly can’t beat the price but we’re spoiled :blush: We used Happy Limo a few weeks ago and were indeed very happy with their services. I loved speaking with a very friendly and efficient representative when I called on more than one occasion - my mother-in-law travelled down separately from us and I arranged for her pick ups and payment. They were super helpful with that. I loved getting a detailed invoice for their services. I absolutely loved getting a confirmation text directly from my driver the night before my pickup (same with my MIL). I loved that when I turned on my phone upon landing, there was another text from my driver saying he was waiting for us by baggage claim. He was super friendly and extremely professional. On our departure days (both us and my MIL) our driver wasn’t super early (which surprised the BC staff out front who said Happy Limo is always early) but they weren’t late. On our departure date, I actually received a text from our driver saying that he was stuck in traffic but close by. I appreciated that so much! And he took a different way to the airport to avoid that same traffic so that we wouldn’t be late. I would use Happy Limo again in a heartbeat!! {sorry also for the long rant}

3 Likes

UberBlack started serving MCO in November of last year. It’s a recent addition in Orlando.

Looks like only UberBlack and UberSUV can pickup at MCO as of today.

Thank you for your honesty, @valt66. This is the kind of priceless information that I’m looking for on these forums. I have a feeling that by paying attention to these posts that I probably saved myself some angst on our trip!

Be aware that UBER is “not allowed” on certain properties. Not sure how they would monitor - but just an FYI

You can check on their website first by looking up a price. My trip is going to cost between $50-$100 each way, depending on demand. Which is about what I was going to pay for our Quicksilver towncar, so I’m happy.

I was kind of surprised the cost for Uber from MCO is so high. Very cab-like, but I guess Uber is paying heavy airport fees like the cab companies to be allowed to serve the airport which removes some of their cost competitiveness?

Well, this is for their Uber Black service, which is like a towncar. So a little more expensive than the standard Uber-X.

Maybe that’s a lot of it - only upscale vehicles serving MCO? I just remember years ago the one time we cabbed from MCO to Downtown Disney and the cab being around $50 with a big tip. Was expecting Uber to be far less. Not a huge deal for me as we go Magical Express lately anyway…

We have used Tiffany’s town car service on two consecutive trips to Disney, and were both times very impressed with how professional they are. The first time we experienced a tyre blast. The driver handeled this in the best possible way. Less than 10 minutes later we were on our way in one of their other cars. On our last trip we had misunderstood at what time we had arranged for the car to pick us up to go back to the airport at the end of our trip. It was our fault that the driver showed up two hours early. After some more confusion (we are Norwegians, so English is not our mother tongue) everything was straightened out. The driver was very friendly and we were not asked to pay any more than we would normally have done. He really went out of his way to make sure we didn’t feel bad for having left him waiting for so long. We really recommend Tiffany’s! They even include a 30-minute stop (if you want it) at Publix to shop for groceries on the way to Disney. It saved us a lot of money to buy snacks, drinks and light breakfasts for the room there instead of at Disney.

1 Like

So we’re back, and we used Uber Black from the airport to the Dolphin, with my discount code giving $20 off, which made it come to around $60. We took regular Uber back to the airport, no restrictions there. With my DH’s first timer code, our trip back only cost $2! We ended up paying about half as much for the round trip as we would have with Quicksilver, even after the tip we gave both of them. Both trips were amazingly prompt, and the drivers were wonderful.

2 Likes

Glad to hear your experience was good!
So the n4rcz1pkue code worked for both you and your husband? That’s cool!

We have used Happy Limo 5 times between 2011-2015. Would use again, great experience each time. When our flight landed I had a text or voicemail from driver and he was waiting for us at the bottom of the escalators, helped with luggage and was parked and ready to go in the more private section of arrivals and we were gone a few minutes later. No trouble with transfer back to airport from resort either.

Same!